Great X-pectations by Jason M. Bourgeois

Expect the Un-X-pected.
Or: Jason and John's Bogus Journey

Now, I'm not one to use this space as my personal sounding board to bitch and moan about stuff (At least, not outside the world of the X-Books. That stuff is fair game for complaints here.), but this month I just had a horrible experience at a comic store that affected this month's rant somewhat, and this must simply be shared with all, especially those thinking of visiting the store. And I suppose, they kept me from buying X-Statix, so this can remain tangentially on topic.

Let's start off with a little background info on myself. I'm cursed with vision issues, and thus am unable to supply my own transportation to places, and a little over a year ago, all the comic stores in the area disappeared. The nearest one to me now, Earth Prime Comics, is just a little over two hours away.

Wednesday, January 29th, was my latest birthday. As most folks reading this know by now, Wednesday is New Comics Day in the United States, and I thought it would be neat to go to an actual comic store for the day, and get the new books, prompted by my anticipation of a new CrossGen Comics title, Brath, which was coming out that same day.

So, I queried my good friend John about this little venture, and everything was cool with him, and he had the day off. He just had to be home by 6PM for some family things. I call up the store, find out if they're open on Wednesday, ask for their hours (12-6), and if they get new books on Wednesdays (They do).

So far, so good, right?

We leave at roughly ten in the morning, to get there around 12:30 or so, after running a few errands, grabbing coffee, and a bite to eat. We get there more or less when we planned, and find the place quite easily. We didn't hit a moose, or black ice, or a snow bank, no encounters with the police, not a single incident. I should have known it was going to easy.

John and I enter the store, and poke around first, then I ask the guy at the counter, where the new books are. "Not up yet," is his brief reply, barely looking up at me. After further inquiring, he says they'll be up around three.

This is bothersome, but not a huge deal. That still gives us enough time to get back in time for John's stuff, and Burlington is our largest city, so there's ample stuff to do to kill time.

We hit the mall and wander around, and return to the store around quarter 'til three. Poke around a bit, and discover the books still aren't on the shelves. Yet, they've been there all this time, and even before I was there. After I learn this, I begin getting annoyed, and am informed that they're waiting for someone from the store upstairs who has to 'approve' of them opening the comics and putting them on the shelves. This person was called roughly an hour before I had returned.

Another fifteen minutes pass, and this person finally decided to move her lazy butt down the stairs to enable the comic store to do it's true Wednesday business. They BS a bit, and start looking at some of the boxes on the floor, and decide that now is a good time to clear out some of these other boxes sitting around (There was quite a few!) and make some room. I catch snippets of conversation clueing me in that some of these are from '99 and later.

'Clearing floor space' and 'idle chatter' are things that should happen when you have free time, or while working for the chatter, so you can actually get things done in a timely fashion, not when there are roughly eight people in your store mulling about and watching you, waiting for what they've come for. These people working at the store, and I of course use this term very loosely, seem unable to chat and do their jobs at the same time.

It took them half an hour to get through ONE box of the comics from that day, out of eight. Most comic stores I've been to can get through their entire shipment in this amount of time, and actually be making money. Of course, most comic stores I've been to don't leave their comics sitting on the floor for almost four hours taunting the customers.

By this point, all my time had been taken up, John was getting understandably edgy, and they had stopped working on comics, and were back to chatting amongst themselves again. So, to make a long story not quite as long, I left. Without giving these people a single dime from my pocket. Not like they seemed to be in a mood to take the five bucks for the two comics I wanted that were on the shelves by this point. They were too busy discussing the newest Previews.

And thus, my birthday ended up being eight hours of wasted effort, with nothing to show for it but my travel-mug of coffee. I suppose it wasn't a total loss, in that sense.

As we drove back, it occurred to me that this attitude, and variations of it, are one of the problems with a lot of comic stores: the treatment of their customers as little more than criminals half the time, and the other half as nothing but giant wallets that will drop cash on the table. Most any other reputable business treats the customers with respect, a smile is nice but not required, and the folks coming into your store aren't all criminals, cut back on the paranoia. No one wants to shop in a negative environment, and that must affect the steady clientele.

Now, how does this affect the column this month? Well, I had planned to start doing occasional recommendations of what I feel are good comics outside of the world of X for folks to check out, as an alternative, and to broaden your horizons. At least, if they're non-Marvel comics being recommended. My first suggestion was going to be the brand new Brath. Everything I've heard about the book still leads me to recommending it, but not as strongly as I would have likely done after reading a copy. And since it's the first issue, Brath Prequel, actually, and has a money-back guarantee if you don't like it, I still urge you to go out and pick up a copy. You've got nothing to lose. And if you could grab me a copy as well, I'll be your friend . . .

And if you're in the Burlington area, and looking for comics, avoid Earth Prime Comics, especially on Wednesdays, and if you want new comics, but I wouldn't give them money either way.

Next month, our usual program should resume broadcast, now that I've had a chance to blow off a lot of steam. See you then!


    Jason M Bourgeois

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Copyright © 2003 Jason M. Bourgeois

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